Nikon Confirms Rare Lock-up Problem With D800 and D4

Thankfully, there's a short-term solution, and permanent fix is in the works.

Nikon D800 Main

Nikon D800 Main

Talking to PDN, Nikon has confirmed that some of its professional level SLRs are freezing during use, and becoming unresponsive. Thankfully, there's a way around it, and a fix is in the works. PDN experienced this while reviewed the D4, and it renders the camera unusable until the battery is removed and reinserted.

Nikon has issued a statement saying they're working on the issue, and that a temporary way of stopping the problem exists:

Nikon has received reports of a small number of D4/D800 users who are experiencing 'locking up' issues, where the camera becomes unresponsive until the battery is removed and reinserted. Nikon is investigating a permanent solution to this issue and will update users accordingly. To immediately resolve this issue, users can turn off both the 'Highlights' and 'RGB Histogram' display options in the 'Playback Display Options' sub-menu found in the 'Playback' menu. Nikon apologizes for any inconvenience this may have caused users.

Hopefully a firmware update will be enough to prevent this going forward. This comes not long after Nikon issued a partial recall on batteries, including that used by the D800.

Have any of our readers experienced this issue? Does the workaround fix it for you?