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Adobe Apologizes For Lightroom Update Crashes

Last week, Adobe rolled out version 6.2 of Lightroom and users soon started complaining about frequent crashes and a few features that were surprisingly removed from the import function. Now, Adobe’s Tom Hogarty has issued an apology, and the company has updated the software to fix the issues.

The 6.2.1 update appears to have addressed the crashing issues, but the changes to the import function are sticking around in some form or another. I personally don’t mind the changes to the import tool, but a photographer’s Lightroom workflow isn’t something to be messed with. Hogarty even acknowledges that the process for the updates wasn’t in the spirit of Lightroom.

Here’s the full announcement: